Claims.

When a loss occurs, we understand that timeliness and professional claims handling team are extremely important to both you and your clients. GroupOne employs Maxwell Claims to assist us in processing claims. The team at Maxwell Claims Services is a third party adjuster and always endeavours to provide prompt and fair service to all parties.

Claims
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General Claims

General Claims

To make a claim for any GroupOne policy, please send claims information or a Notice of Loss to
claims@grouponeis.com

For general claims enquiry and information please contact us at
claims@grouponeis.com
Or call Ms. Lexa Franklin at
416-802-6030

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Emergency Claims

Emergency Claims

For emergency claims services outside of office hours, please call 1.800.658.8668 or email GroupOneclaims@maxwellclaims.net and one of the claims professionals from Maxwell Claims will be happy to assist you. The telephone line is monitored 24 hours a day, 7 days a week by a licensed claims professional who will be happy to assist you during an emergency claim situation.